Rosie works with over 150 independent and regional grocers nationwide to help them bring
online shopping to their customers and communities. The account management team begins
working with clients after their teams have successfully completed the onboarding process. Your main responsibilities will be to help retailers continue to grow and cultivate their online business by strategizing their online offerings, understanding and retaining their customers, and helping them use best practices to maintain profitability. To keep in touch with retailers you will conduct scheduled check in calls, participate in retailer share groups/webinars, and on-site retailer visits.
You will also be the internal voice of our clients. You will be responsible for relaying our
customers ideas and frustrations to the rest of the Rosie team. Our goal is to have our clients
making data-driven decisions for their businesses. You will work closely with our data team to
give feedback on our current reports, and help conceive new reports and tools for them to use.
You will also provide feedback to our product team to give them detailed insight to our clients’
experiences with our products. Additionally, you will be working closely with Rosie sales team to assist retailers with expanding their online business (locations, services, etc.).
All Account Managers report directly to the Head of Account Management
Results-oriented operations leader with extensive experience in project management and
operations as a project lead. Proven ability to achieve results under pressure and challenges in
fast-paced startup company environment.
We provide the software and tools for you to succeed.
Our excellent team environment will nurture your talents.
We value results over experience and tenure.
We live to create moments that deliver delight.
Rosie is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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